The Medical Staff

The physician who admits you is responsible for directing your care while you are in the hospital. He or she, as the coordinator for your treatment program, should be consulted if you have questions about your illness. Your admitting physician may request other physicians to see you on a consultation basis during your stay. You may not realize that some of these physicians are part of your care team, such as the Radiologist or Pathologist. If you have questions regarding any service, please contact Amanda Boman at (570) 853-3135 ext. 296

The Nursing Staff

24-hour nursing care is provided by a team of professional registered nurses, licensed practical nurses, and nurses aids. There is a nursing supervisor on duty at all times. If you have concerns, please ask to see the nurse in charge of the unit for the time period of your concern, or ask for the Director of Nursing.

Pastoral Services

Members of clergy from the community visit the hospital regularly. Your priest, minister, or rabbi is always welcome to visit you while you are here. 

Dietary Services

The hospital maintains a full range of dietary staff--from a registered dietician, to dietary assistants who are here to meet your dietary needs during your stay. If you have questions about your meals or diet, dial extension 254.

Social Services

Our Social Service Department works in all patient care areas, and is trained to help patients and family members deal with financial, social, and emotional problems that relate to illness or hospitalization. Members of the department work with patients and families to help deal with long-term illnesses, rehabilitation, and are prepared to help with your discharge planning needs. To contact the Social Services Department, dial extension 189.

Patient Billing

Patient Billing can answer questions about your hospital bills, and help you with financial issues surrounding your medical needs. Patient Billing can be reached by calling extension 172. The unit is staffed Monday through Friday, from 8:00AM to 4:30PM. Please call with questions and concerns to avoid payment issues.

Housekeeping Staff

Your room is cleaned daily by a member of the Housekeeping staff. Repairs and preventive equipment maintenance checks are performed routinely by the Maintenance staff. If you have any questions or concerns as to who this staff is, please ask to see their identification badges while they are in your room, or speak to your nurse regarding your concerns.

Volunteers

Volunteers contribute many hours of service and financial assistance to Barnes-Kasson Hospital. They supplement the services of the hospital staff in many ways. The Barnes-Kasson Hospital Auxiliary mans and maintains the Hospital Gift Shop. The Gift Shop offers small gift items, personal car/toiletry items, soft drinks, and snacks. All proceeds go to equipment and upgrades for the hospital. For more information on volunteering, please contact us!

Other Personnel

During your stay, you may be visited by many health care professionals, including personnel from Laboratory, Radiology, Physical, Occupational, and Speech Therapy. In addition, Barnes-Kasson Hospital includes many behind-the-scenes workers, such as Business Office accountants, Medical Records, secretaries, and others who provide services toward your well-being.

Valuables

All valuables should be sent home to protect from loss/theft. If this is not possible, please deposit them with nursing staff. They will be kept in the hospital safe until your discharge. NOTE: access to the safe is limited to the hours of 8:00AM to 4:30PM. If you do bring valuables to the hospital, such as wedding rings and other jewelry, and you wish to wear them during your stay, please be sure that these items are included on the "admissions clothing list" that will be reviewed with you by your admitting nurse on the nursing unit. If you lose something, please notify your nurse immediately, and we will make every effort to help you find it. Unclaimed articles are turned in to the Housekeeping Department. To inquire about lost articles, call extension 237.

Upon Admission

At the time of your admission, you may receive several forms to be signed electronically. These forms give the hospital permission to provide services your doctor believes are necessary and the right to bill your insurance carrier for services rendered. Certain procedures may require additional forms to be obtained while you are a patient.

Advanced Directives

Advanced directives, in the form of a living will or durable power of attorney for health care enable patients to give instructions regarding the treatment they would prefer if seriously ill. If you have a living will or durable power of attorney for health care, please provide the institution with a copy. The document will be included with your chart. If you do not have any advance directive, and would like information on this topic, please call our Social Services Department at extension 201, and a Social Service representative will provide you with information and help answer your questions. For more information on Advanced Directives click here.

How to Call for Assistance

For your safety and convenience, there is a call button located at your bedside and a call button in your bathroom. A two-way intercom enables you to talk directly with the nurses' station. When you press the button, the nursing station is alerted that you need assistance. A staff member will respond to your signal as soon as possible.

Your Room Assignment

Room assignment is based upon your admitting diagnosis and bed availability at the time of admission.

Discrimination is Against the Law

Barnes-Kasson Hospital, Skilled Nursing Facility, and Rural Health Clinics (BKH) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)), or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes.   BKH does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

            BKH:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

           o  Qualified sign language interpreters

           o  Written information in other formats (large print, audio, accessible electronic formats, other formats

• Provides free language assistance services to people whose primary language is not English, which may include:

          o Qualified interpreters

          o Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the Executive Director, who is assigned the role of Civil Rights Coordinator.

If you believe that BKH has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Executive Director

2872 Turnpike Street

Susquehanna, PA 18847

(570) 853-5136, ext. 224

This email address is being protected from spambots. You need JavaScript enabled to view it. .

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Executive Director’s office is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

We are committed to protecting the privacy and confidentiality of our patients’ medical information. In compliance with state and federal law, we provide the following Notice of Privacy Practices:

CLICK HERE FOR NOTICE OF PRIVACY PRACTICES